Change healthcare call center pensacola fl

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There is alot of favoritism and rule bending from what I've seen. The best thing about this job was my schedule. If you would like to advance on this job good luck. They do offer tuition reimbursement but only if your career is going to be with them. It's the also the highest paying call center I've worked for but that's about it. They send you calls you're not trained for and expect you to take them.

Then in the same breathe they dont know how to assist you with the call. This place was quite an experience but its pays the bills. I would advise just do your job to best of knowledge and keep it moving. There are alot of disingenuous people here. Pros Benefits, work schedule. Cons Management, no room to advance, unorganized, No OT offered.

Never have I worked where you would find employees wrapped in blankets and taking off their shoes and eating stinky food at their desks. Items stolen off my desk almost daily. Managers had to have locks installed to keep thieves out. Managers were a joke as they would yell at you for the tiniest mistake.

The policy would change without notice or say they would say. After working their a year the company decided to do direct hire. Need time off on a Monday? Yeah, that won't happen. Need time off right after a holiday, that won't happen either. So just so you know if you need a doctors appointment from doctors in NYU Langone you are trusting your medical information to a lot of low class people in a call center. Pros HR person is great.

Food trucks. Cons pay, time off, managers. This is a job for responsible people. People that are honest about what work for them in there family life. What I mean is that if you know you can be there by 9 AM and leave by 3PM because you have kids to pick up. That mean you are only available to work 30hrs.

Be honesty and say that at the time of interview, this company will work with you. About training they have great people there that is always willing to train you, as long as your willing to learn. It does take time to be a full-time employee. Of coarse your always going to come across people in any job that rub you the wrong way.

Well my opion is that is there if you need to really use it not to take advantage of it. Change health get paid by the volume of calls we handle.

The more we handle, we as enployee receive raises. Pros The treat we get. Cons Monday morning 10 min breaks. I was brought in as a temp, had horrible training for what actually occurs on the floor, and supervisors who could careless about you as a person. The team leads were amazing but seemed more intelligent than management or supervisors.

Basically everything you do is scripted but you must find the script fast in order to not sound dumb in front of the patient.

Cons Short breaks, Adhearance is their main concern. Wokeness and "diversity" are distractions CHC uses to cover up the company's greed and failure to do real things to help its workers The executives love to harp about "social justice" in all of their meetings. They spew out all of the standard politically correct verbiage, like programmed NPCs from video games.

Sure, it's debatable if that is a good idea; but the point is, they aren't really interested in improving the lives of their employees if it costs any money. They love to be woke, because it costs them nothing to talk about and it makes them look good.

When was the last time you heard them talk about giving you better wages or benefits? Pros None. The four or so weeks training was too little and did not cover much of what was needed to know to assist patients. Each of us in the training class only had one practice call before we were "thrown to the wolves" on live phone work.

Since this was a remote position, there was supposed to be management and team leads assisting in chat for difficult or unusual calls, but often our chats went unanswered. I often received a pop-up message that I was on the phone for too long, but some patients had several children they were scheduling appointments for or they had many prescriptions they were trying to refill. These calls naturally took longer. We felt very micromanaged.

Pros Flexibility to Work from Home. Good place to work if you dont mind going from call,to call,to call. You will be not stop busy. You will get maybe 5 seconds between calls. Managers are great and kind.

They care about you. Monday morning you only get a 10 min break. Mondays you have like 3 seconds per call. Patients tend to be very nice if you do everything they ask and do it right. I like to be very personable with the patients so they often ask how they can get me again. You must pay close attention to doctors scripts or you can easily screw up.

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