Accenture service now

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Customer service as a cost center? That's so Learn how to leverage ServiceNow to modernize, unify, and manage the shift that comes with implementation of zero-trust solutions. Using the ServiceNow platform, Accenture is creating a world-class 'window to anywhere' experience for clients and its own people. Edge computing is enabling new experiences, new levels of service and new revenue. Learn how edge is transforming business and consumer experiences. Learn how Accenture deployed HR Service Delivery and the enhanced experiences its employees continue to share.

This session offers relief via digitally integrated risk management. Organizations unlock more value if they treat the cloud as a seamless continuum of capabilities. This is how. This is where we deliver on the promise of technology and human ingenuity. Embrace new technologies and modern approaches to harness the cloud from public to edge and power capabilities and innovation across your enterprise. Learn more. Adapt to deliver modern, digital first service to reimagine customer engagement with proactive service from issue to resolutions at every touchpoint.

Create modern, sustainable work experiences with flexible service models, seamless digital enterprise services, and a future-ready culture. Modernize IT to drive digital transparency and deliver high-performance business services and visibility. Build enterprise workflows and integrations to meet your unique business needs. Respond faster to incidents, vulnerabilities, and enterprise risk with our deep experience in security transformation and GRC platform migration.

With the world's largest ServiceNow practice, we're continually investing in our people and skills. In fact, we deliver many thousands of ServiceNow training annually and have the highest number of ServiceNow Certifications in the market.

The State of Tennessee leveraged intelligent automation to address the surge in family assistance requests. Vodafone Business transformed their customer experience with new systems and new ways of working. Siemens Healthineers digitizes customer service processes and facilitates seamless online interaction.

A federal non-profit is making eligibility verification a breeze. Advanced and far-reaching human resources and employee experience transformation. Accenture leverages ServiceNow to move to a business service-based IT model and more. Public cloud once seemed like the perfect solution. But as cloud continues to evolve, more companies are turning to a hybrid cloud. How the Cloud Continuum is changing the enterprise workplace and how to respond.

As ServiceNow partners with a leading role, we are proud to have received widespread recognition for ServiceNow implementation. Cited for expertise across ServiceNow. Named best in class and overall leader in Europe. Innovate and grow with our team of skilled ServiceNow professionals.

Join the only company that spans the end-to-end spectrum of solutions driving the biggest transformational projects. Skip to main content Skip to footer. Other integrated employee experiences. We continue to look at integrating other employee experiences, such as device replacement, to smoothly connect end-to-end activities.

Looking through a new lens is producing innovative results and inviting IT to lead the disruption in the enterprise by inspiring and inventing new approaches. In addition, we are bringing more ServiceNow experiences to common digital worker destinations, like Microsoft Teams. Accenture uses the ServiceNow platform for digital service delivery across the enterprise. Driven by Accenture business strategy and active collaboration with ServiceNow on its product road map, our global IT organization has charted a course for even more product and feature use over time.

ServiceNow brings together process, technology and data to drive innovative business outcomes and numerous benefits to the business today and into the future:. Accenture equips our people with a mobile app to manage support requests. Accenture developed a digital, automated billing production solution. Skip to main content Skip to footer. Accenture furthers our platform-centric strategy by leveraging ServiceNow to move to a business service-based IT operating model.

Call for Change. Call for change. When tech meets human ingenuity. Examples: We are unifying end-to-end life cycle management of 4. We improve IT operations and management by discovering servers, networks and platform configuration items dynamically and tapping into event management to gain operational insights into application and service health.

We empower internal client teams with a self-service automated billing solution to generate and validate documents with the click of a button, reducing time by 99 percent while also improving accuracy. We built an India vaccine management solution in a matter of days, powered by the ServiceNow Now platform, and made it available to over , employees and contractors.

Employee experience enhancement We are even extending ServiceNow to enhance the employee experience. Examples include: Accenture Support. This eliminates the guessing game of which site to visit for help and allows Accenture people to request and process service requests anytime, anywhere through their computer, mobile device or tablet.